In this blog I will discuss how to change your banking details with the social grant provider SASSA. This SASSA change banking details information will help you through this process.
The South African Social Security Agency or SASSA is a government agency which helps people who are out of work or injured to get back on their feet as quickly as possible.
About SASSA Banking Details Change
To change your banking details, please follow these steps:
- Log into your account at [url]
- Click on the “My Bank Account” button on the top right corner of your screen
- Click on “Change Banking Details” in the left-hand menu that appears
- Enter your new banking details into the required fields and click “Save Changes” to confirm
Methods to Change SASSA Banking Details

I found multiple ways to change your banking details with SASSA. You can do so by logging in to your account, calling or emailing SASSA, or visiting a branch office.
- Logging in to Your Account:
If you have already logged in to your SASSA account and created an online profile, you can directly access the “Banking Details” tab in the “My Settings” section of your profile.
If not, you can log in to your profile through the SASSA website by entering your ID number and password.
- Calling or Emailing SASSA:
If you prefer not to use the online system, you can call SASSA or email them at [email protected].
They will be able to assist with changing your banking details over the phone or by email.
- Visiting a Branch Office:
If you prefer speaking with someone directly, it is also possible for you to visit one of their many branch offices around South Africa.
Where they will be able to assist with changing your banking details over the counter without any extra fees being added onto them!
Online Banking Details Change Process
To change your online banking details, I advise you to follow the instructions below:
- Log into your account and select the “Account” tab
- Click on “Update Profile”
- Choose “Personal Info” from the menu on the left hand side of the page
- Scroll down to find “Banking Details” in the list of options and click on it to reveal further options within that section
- Click on either “Change Your Password” or “Update Your Security Questions,” depending on what you wish to do
Offline Banking Details Change Process
The process for changing your banking details will take about 2 weeks, and they require you to provide us with the following:
-A signed letter from your bank confirming that you have been authorized to make changes to your account’s information.
-A copy of your ID card and proof of address (if applicable). Please note that this must be either a utility bill or a bank statement dated within the last 30 days.
Documents Required for Banking Details Change
The following documents are required for your banking details change:
- Your old account number and name on the current account;
- Your new account number and name on the new account;
- The reason for your change request (e.g., name change, address change, etc.).
Processing Time and Confirmation
The processing time of your payment is usually around 1-2 working days. However, there are times when it can take longer due to technical difficulties or other factors.
In such cases, they will notify you by email.
Once the payment has been processed, you will receive an email confirmation from us with the details of your transaction.
Tips for a Smooth Banking Details Update
I have some tops for you by following these you can avoid any inconvenience; so, let’s have a look!
No | Tip | Description |
1 | Notify Relevant Parties | Inform your bank, employer, and any companies that make direct deposits or withdrawals from your account about the upcoming change in your banking details. |
2 | Update Personal Records | Update your personal records with the bank, including your contact information, to ensure smooth communication during the update process. |
3 | Gather Required Documentation | Collect all necessary documents such as identification, proof of address, and new banking details to facilitate the update. |
4 | Visit the Bank in Person | If possible, visit your bank in person to update your details. This can help resolve any potential issues more quickly. |
5 | Utilize Online Banking | Use online banking platforms if available to update your details conveniently and securely. Follow the bank’s online instructions for the update process. |
Ending Lines
In this blog I have discussed SASSA Change Banking Details.
I must say all the SASSA offices in South Africa have the same banking details which you can decide to change if you are not happy with them. You can change it any day and any time.
FAQs
What should I do if my SASSA payments go to the wrong bank account after changing my details?
If there are problems with your payments after you’ve changed your banking details, contact SASSA immediately to resolve the issue.
Is there a fee for changing my banking details with SASSA?
In most cases, you can change your banking details with SASSA without paying a fee.