In this blog I will discuss how to change Sassa numbers online. First of all you should know that it is not possible to change Sassa numbers without providing an ATM card.
However, this method is different from the previous one where you were required to visit their office with necessary documents. So, let’s discuss in detail.
About Changing SASSA Phone Number Online
First of all, you have to visit the official website of Sassa and then search for ‘Change Sassa phone number’ or ‘Sassa customer care’. Then click on it to get redirected to a new page where you will be asked to enter your ID card number and password. After that, select your preferred language and click on the ‘Login’ button.
After that, you will be redirected to another page where you will see an option called ‘Migrate My Phone Number’ under the heading ‘My Account Settings’.
Select this option and then click on the ‘Continue’ button which is located at the bottom of this page. Now, enter your new phone number into the input field provided and click on the ‘Submit’
Step-by-Step Guide to Changing Your SASSA Phone Number
Now let’s move to the main step. I have listed a complete guide and recommend following the step below in order to change your Sassa phone number online.
- Requirements and Prerequisites
The first thing you need to do is make sure that you have all of the requirements for changing your SASSA phone number.
You must have an active SASSA account and a valid identity document. If you do not have these two things, then you will not be able to proceed with this process.
In addition to these requirements, you will also need access to the internet so that you can go online and complete the application for changing your phone number.
- Accessing the SASSA Online Portal
The SASSA online portal is a secure and easy-to-use tool to change your SASSA phone number.
To access the SASSA online portal, you will need to have a username and password for SASSA.
If you do not already have one, please contact your nearest SASSA branch office to obtain your username and password.
Once you have logged onto the SASSA online portal with your username and password, select ‘Change My Details’ from the menu of options on the left hand side of your screen.
This will take you to a page where you can change all of your personal details, including your address and phone numbers.
Select ‘Change My Phone Number’ from this page and follow the prompts to complete this process.
- Logging into Your SASSA Account
Now you’re ready to log into your SASSA account. This will allow you to change your phone number and verify that the new number is correct.
You can login by entering the following into a web browser: https://sassa.gov.za/portal/sassa/sassa-login.html
Make sure you are using the same email address and password as before, then click “Submit”. You will be taken to this page:
If you see this page, it means that your login was successful!
- Navigating to the Phone Number Change Section
To navigate to the Phone Number Change Section, you’ll need to go to your My Account page. On the left-hand side of the page, look for the “My Details” box. Click on it.
In the box that appears, you’ll see a list of your details (including your current phone number). Click on “Update” in the top right corner of this box.
You’ll be taken to a new page with a few fields that need to be filled out. First, enter your password and click “Sign In.”
Then enter your new phone number in the field labeled “New Phone Number.”
You can also change other information here if you’d like—for example, if you’ve moved or want to update your birthdate or address. When you’re done making changes, click “Update.”
- Verifying Your Identity
To verify your identity, you will need to provide your fingerprints and a photo. The first step is to log into your SASSA account.
After logging in, you will be greeted by the welcome screen. Click on the “Verify Identity” button which is located at the bottom of the page.
You’ll now be taken to a page where you will be asked for some information about yourself such as your name, date of birth and ID number.
Once you have entered all this information, click on “next” to continue with the process of verifying your identity.
You’ll now be taken to another page where you are asked for some information about your phone number such as its area code and prefix.
After entering all this information, click on “next” again and then click on the “confirm my identity” button which is located at the bottom of that page.
- Updating Your Phone Number
If you need to update your phone number, I recommend following these steps:
- Go to https://www.ssas.gov.za/customer-portal/
- Click “My Profile” in the top right corner of the screen
- Click on “My Details” under the “My Personal Information” section
- Click on “Change” under the “Contact Details” section
- Enter your new phone number and click “Update”
- Confirming the Change
Now that you have entered the correct information, you will be able to see a summary of your changes.
If there are no errors in the information that you entered, click “Submit” to confirm your changes.
If there are errors in the information that you entered, click on any error message for more details about what needs to be changed.
After fixing these errors and re-submitting, SASSA will review your change request and let you know if it has been approved or denied.
Security Measures and Best Practices
I have listed some precautionary measures you should take to change your Sassa no online.
| No | Security Measures | Best Practices |
| 1 | Strong Password | Use a unique, complex password |
| 2 | Two-Factor Authentication | Enable 2FA for added security |
| 3 | Verified Websites | Ensure you’re on the official Sassa website |
| 4 | Secure Connection | Use a secure, encrypted connection (HTTPS) |
| 5 | Protect Personal Information | Do not share your Sassa number with others |
| 6 | Regular Account Check | Monitor your account for unauthorized changes |
| 7 | Contact Sassa Support | Reach out to Sassa support for assistance |
Ending Lines
In this blog I have discussed how to Change Sassa Phone Number Online.
The article focuses on the technical and nontechnical risks that you might encounter while changing your Sassa number.
The security measures adopted by Sassa are reviewed and best practices are discussed.
FAQs
Can I change my Sassa phone number if I don’t have internet access?
It’s important to keep your contact information up-to-date, so you’ll receive timely communications from Sassa.
What happens if I don’t update my Sassa phone number online?
If you don’t update your phone number, Sassa may not be able to contact you about changes to your benefits or services.
Can I change my phone number for someone else’s Sassa account online?
It is not possible to update someone else’s Sassa account contact information online. Each individual must make their own updates.